Frequently Asked Questions
Everything you need to know about your Boogzel Clothing order.
How long will it take for my order to arrive?
Standard shipping typically takes 7-15 business days depending on your location. Please note that processing time can take an additional 3-5 business days before your items are dispatched.
Do you offer international shipping?
Yes, we ship our aesthetic apparel worldwide! Shipping costs and delivery times vary by country and will be calculated at checkout.
What is your return and exchange policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please contact our support team to initiate a return request.
How do I choose the right size?
Since we source unique styles globally, sizing can vary. We provide a detailed size chart on every product page. We recommend measuring yourself and comparing it to the chart before purchasing.
Can I track my package?
Absolutely! Once your order has been shipped, you will receive an email notification with a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.